How can we help?
EMAIL US
We kindly ask that you check your email inbox for information on tracking before reaching out to our support team. Our current response time is 24 hours during business days.
support@mixmytee.com
Please Note: Due to the custom nature of our products, we do not offer size, style, or photo changes once an order is placed.
Contact form
Frequently Asked Questions
How do I place an order?
Ordering is easy! Just explore our products, pick your favorite, and if customization is available, go ahead and personalize it to your liking. Once you’re happy with your creation, add it to your cart and proceed to checkout. We’ll send you a confirmation email when your order is complete.
Can I customize my product?
Absolutely! Many of our items can be personalized. Whether you’re adding a name, photo, or unique design, our customization tool makes it super simple. Just upload your image or text and preview the final result before you purchase.
Can I order multiple custom items at once?
Yes! You can personalize multiple items in one go. Just customize each product as you like, add them to your cart, and check out all at once. Easy and efficient!
What kind of images can I upload for customization?
To achieve the best results, we recommend using high-resolution images with clear details. The better the image quality, the better the final product will be. Please avoid using low-resolution or blurry images, as these may affect the printing quality.
Is there a minimum order quantity?
Nope! We don’t have any minimum order limits for most products. But if you’re ordering in bulk, we can offer discounts. Feel free to reach out for more info!
Can I cancel or modify my order after placing it?
Once an order is in process, we start working on it right away to ensure fast delivery. If you need to make changes, please contact us as soon as possible, and we’ll do our best to assist. Just note that changes might not always be possible once production begins.
What are the requirements for uploaded images?
Upload images with HD and clean backgrounds whenever possible; Meanwhile,To ensure a safe and positive experience for everyone, we kindly ask our customers to avoid uploading images containing any graphic, violent, or disturbing content, including but not limited to blood, weapons, and violent acts. Our platform is dedicated to creating unique and personalized products that bring joy and creativity to your life. By respecting these guidelines, you help us maintain a safe and welcoming environment for all users. Thank you for your understanding and cooperation!